Agenda:
7:30 Announcements
8:00-9:00am Presentation
Topic:
Practical AI for HR and Business Process Enablement
AI is no longer just a technology conversation. It is a workforce, leadership, training, and business process conversation.
In this session, Adam Marsh will share a practical view of how organizations can move beyond AI hype and begin applying AI to real business processes. Rather than focusing on tools alone, the talk will emphasize how AI can help teams improve repeatable workflows, reduce administrative burden, standardize knowledge, and support better decision-making.
For HR professionals, AI presents both an opportunity and a responsibility. HR leaders are uniquely positioned to help organizations adopt AI safely and effectively by guiding policy, training, change management, employee communication, and workforce development.
The session will highlight practical AI use cases across HR and business operations, including recruiting, onboarding, employee communications, training, performance management, policy support, compliance, sales, operations, quality, and customer service. Attendees will learn how to identify processes that are strong candidates for AI support and how to think about guardrails such as confidentiality, bias, security, and human oversight.
The core message is simple: successful AI adoption does not start with a tool. It starts with understanding the work.
AI should not replace human judgment. It should help people do their jobs better, faster, and with more consistency. Organizations that combine AI with clear processes, trusted data, thoughtful governance, and employee training will be better positioned for the future of work.
Key Takeaways
Attendees will leave with a practical framework for identifying AI opportunities inside their organizations, especially in knowledge-heavy, document-heavy, and repetitive workflows.
They will also gain a better understanding of HR’s role in AI adoption, including policy creation, employee enablement, training, change management, and responsible use.
Most importantly, attendees will be encouraged to ask a better question: not simply “How do we use AI?” but “Where can AI help our people work more effectively?”
Speaker:
Adam Marsh
President, Ledge Inc
Sponsor: TBD
Certification: Pending certification credit through HRCI and SHRM.
All attendees MUST register by September 10.
*** Please help to keep our costs down. ***
If you register and circumstances change that prevent you from attending, you MUST send an email to YorkSHRM@yahoo.com by September 10, 2026. No credits or refunds will be issued if the cancellation is received after September 10, 2026.
