00254

Director, Human Resources

Glatfelter Insurance Group, York, PA

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

Glatfelter Insurance Group is seeking an experienced Human Resources professional to support the human capital strategies across the organization, acting as a trusted advisor to managers and associates helping to attract, motivate, and retain talent. This role is critical to supporting the development and execution of Glatfelter’s people plan and driving HR excellence and process alignment with AIG.

Key Responsibilities

Reporting directly to the President of Glatfelter Insurance Group, responsibilities of this role include:

• Serve as the subject matter expert and primary HR contact for Glatfelter Insurance Group associates and managers, providing personnel policy and procedure guidance and resolving issues that may arise.
• Run the daily functions of the Human Resources department in coordination with AIG HR policies and procedures were applicable.
• Oversee and administer benefits programs including the 401(k), and the self-insured Associate Health and Welfare Plan. 
• Help provide coaching and advisory support to business leaders and employees, providing them with development opportunities and ensuring they’re able to meet current and future performance standards.
• Act as liaison between business leaders and HR to ensure that HR services are aligned with internal client needs.
• Ensure HR practices are compliant, and programs manage risk for sustainable long-term growth.
• Gaher and analyze data with useful HR metrics, like time to hire and employee turnover.
• Coordinate and manage all talent management initiatives, e.g. annual performance reviews, succession plans, internal mobility, and performance evaluation in close collaboration with AIG HR Talent Management and Business Partner Lead.
• Maintain employee files and monitor morale and company culture.
• Partner with AIG HR Business Partner, Compensation, Employee Relations, and HR Centers of Excellence to effectively implement, communicate, manage, and enhance HR programs and initiatives.

What We’re Looking For

Experience

• Minimum 5 years HR experience; insurance or financial services industry preferred.
• Knowledge of HR processes or experience within an HR Administrative environment.
• Direct experience in benefit plan administration including 401(k) and self-insured health plans
• Team player with a hands-on approach to influence the best outcome for the business and employees.
• Impeccable judgement and discretion in handling confidential and sensitive employee and company data.
• Strong influence management skills across multiple stakeholders at various levels of the organization.
• Demonstrated ability to build strong relationships with peers and business partners.
• Intellectual curiosity and high degree of comfort with data and data analytics.
• Strong Microsoft Office, Excel and PowerPoint skills.  Ability to synthesize data and create effective presentation materials.
• Experience operating in a complex and fluid work environment; able to pivot quickly to meet new business needs.
• Excellent project management, organization, prioritization, and multitasking skills

Education

• Bachelor’s degree in Business, Human Resources or related field
• PHR/SHRM certification preferred

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs. 

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

To apply, go to careers.glatfelters.com

Posted November 3, 2024

Removal December 3, 2024