November 14, 2017 @ 7:30 am – 9:00 am
Wyndham Garden Hotel York
2000 Loucks Rd
York, PA 17408
Free to York SHRM Members - $20 for Guests


Proper business etiquette and good manners will help get you noticed and will make a difference in your job. A critical success factor for anyone’s career is the ability to interact effectively while making others feel comfortable and respected.

Lynne’s version of this topic – The Seven Deadly Sins of 21st Century Business Behavior is an entertaining, eye-opening presentation that reinforces skills every employee needs to project a more secure, professional image.

Here’s a preview of The Seven Deadly Sins in business etiquette today:

  1. Handshake Hazards
  2. Networking That’s NOT Working
  3. Forgotten Follow-Up
  4. Erroneous E-Mail
  5. Mobile Device Mishaps
  6. “Down and Out’ Dressing
  7. Dirty Dining


The Professional Edge, Inc.

People Skills at Work

About The Professional Edge, Inc

Our clients have given us opportunities to speak and facilitate training programs across the US and in Europe. For over 20 years, we have been preaching the gospel of “people skills” and good manners in the workplace. Our flagship programs are:

  • Business Etiquette: The Seven Deadly Sins
  • Speaking Skills: Presenting Powerfully and Persuasively
  • Professional Presence: Image, Competence, and Influence
  • Leadership Effectiveness: Your Role as a Manager, Supervisor, or Team Leader
  • Workplace Behavioral Styles: Certified DISC Practitioner, TRACOM™ SOCIAL Styles

Lynne Breil, CSP* – CEO/Founder

Lynne Breil has been Central Pennsylvania’s “Business Manners Maven” for over 20 years. She is founder of The Professional Edge, Inc. and an Adjunct Professor of Communications at York College of Pennsylvania. She is the author of the newly released (2015) pocket guide: Share a Meal. Close a Deal. Business Dining from A-Z. A former Miss America Semi-Finalist, Lynne is a sought-after speaker on the topics of business communication, presentation skills, business etiquette, and leadership presence. Lynne is part of the Advisory Council of the Women’s Business Center Organization of the York County Economic Alliance. A trained concert pianist, Lynne plays the piano for her Church choir in Cambridge, Maryland and is an avid golfer.

* The Certified Speaking Professional (CSP) designation, conferred by the National Speakers Association and the International Federation for Professional Speakers, is the speaking profession’s international measure of professional platform skill. It is held by less than 600 people world-wide

John Breil – President

John Breil is a guy with a well-worn passport and the international business experience and insight to provide sought-after management coaching. John specializes in leadership and executive coaching across cultures, and works with managers and supervisors in a variety of industries including: healthcare, finance, government, manufacturing, and non-profit. He is president of the Home Owners Association Board of Directors of the Willow Oak Condominiums in Cambridge, MD. John formerly served as Co-chair of the pastoral search committee for Immanuel Church of Christ in Cambridge, MD. When he’s not golfing with wife and business partner, Lynne, he is following the University of Michigan football team. Go Blue!

Sponsor: If you would like to sponsor this meeting or others, please contact Marissa Throckmorton our Professional Development Director click here for contact information.

Certification: Pending certification credit through HRCI and SHRM.

***The deadline for registration is noon on November 10, 2017***

Registration is now closed.